What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related How do I view the hard drive status of a StoreJet Cloud? What factors could affect the transfer speeds of my StoreJet Cloud? Connecting and Setting up the StoreJet Cloud (iOS/Android) Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started