JetDrive Go App not recognizing my JetDrive Go when running iOS 9.3.1.

Category : Setup / Operation
Please download the exclusive JetDrive Toolbox software (https://us.transcend-info.com/supports/special.aspx?no=181) to recover the JetDrive Go online.

If your iOS device is running iOS 9.3.1, our internal testing has discovered that the JetDrive Go may not be detected after updating to iOS 9.3.1. The issue does not occur on devices running iOS 9.3.2 or later (including iOS9.3.2) or earlier versions of iOS. Please operate the JetDrive Go on a recommended version of iOS.


 

Is the answer helpful?

Related

Technical Support

If the answer can't help you, you can contact the Tech Support Department

Get Started

You have already accepted cookies, but you may still revoke your consent at any time. Please see more details at Cookie Statement. Change Settings

You have already rejected cookies, but you may still give your consent at any time. Please see more details at Cookie Statement. Change Settings